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🧑‍⚕️Adding a Care Provider User

  Administrator     Care Provider  

📌 Overview​

After creating a Facility and assigning a Facility Manager, the next step is to onboard your research team by adding Care Provider Users. These users will have access to capture and manage data within the Wound³ web application.

ℹ️ Note: Care Provider Users can only be created through the web application. This action is not supported on the mobile application.

✅ Prerequisites​

Before adding a Care Provider User, ensure you meet the following requirements:

  • 🏗 Permissions Required: You must have Facility Network Administrator or Facility Manager permissions for the respective Facility.
  • 🌐 Web Access: You must be logged into the Wound³ web portal.
  • 📋 User Information Required:
    • First name
    • Last name
    • Email address
  • 🏢 Facility Assignment: If you are a Facility Network Administrator, you must specify the Facility to which the Care Provider User belongs.

📩 Inviting a Care Provider User​

Facility Network Administrators and Facility Managers can invite a Care Provider User to join a Facility by sending an invitation through the web application.

🛠 Steps to Invite a Care Provider User:​

  1. Log in as a Facility Network Administrator or Facility Manager.
  2. Navigate to Manage Providers and select Add Provider.
  3. Enter the required user details: first name, last name, and email address.
  4. (Optional) Provide additional details such as title, middle name, and phone number. This information helps patients contact care providers directly.
  5. Send the invitation. The user will receive an email with a signup link.

🎥 Watch the Tutorial​

📧 Accepting an Invitation​

Once a Care Provider User is invited, they must activate their account via the email invitation.

🛠 Steps to Accept an Invitation:​

  1. Open the email invitation and click Set Your Password.
  2. Choose a password that meets security requirements:
    • At least one lowercase letter.
    • At least one uppercase letter.
    • At least one special character.
  3. Click Submit to finalize account creation.
  4. Log in using your new credentials.
  5. Enter the one-time password sent to your email.
    • This one-time password will look similar to this example: 129472
  6. After logging in, you will have Care Provider user permissions:
    • Manage patients from the navigation panel.
    • Limited access compared to Facility Administrators and Facility Network Managers.

🎥 Watch How to Complete the Activation Process​

💡 Tip: If the invite email is not being recieved, check the "Spam" or "Junk" folder.

📆 What's Next?​

Now that the Care Provider user is onboarded, check out our next guides:

📞 Need Help?​

For further assistance, refer to the Wound³ support documentation or contact your Facility Administrator. 🚀